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Case Study

From a One Man Operation to Over 60,000 Homes:

How Trestle Management Group Grew to 310 Communities and Over 60,000 Homes with Vantaca’s Configurable Solutions

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Trestle Management Group Case Study (1)

Trestle Management Group has become one of the largest locally owned and operated management companies in the Phoenix market, managing 310 communities and over 60,000 homes. The team has expanded to more than 80 members across three offices and continues to hire regularly.
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Trestle Management Group

Established: 2010

Headquarters: Arizona

Jim Baska, President of Trestle Management Group, didn’t set out to build one of the largest management companies in Phoenix. His career began in the home-building industry alongside his father-in-law, but his entrepreneurial drive led him to pursue something of his own. After three years of learning the ropes in Seattle, Jim and his family returned to Phoenix and launched Trestle Management Group in 2010.

The road to success wasn’t without its challenges. As the business grew, Jim quickly realized that his legacy software couldn’t keep up. The on-prem legacy system restricted flexibility, requiring staff to be in-office to access data. Trestle pushed through these limitations for years, but by 2020, the need for change was undeniable.

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The Challenge

  • Trestle started as a one-man operation, managing all tasks manually.
  • Outdated legacy software lacked automation and scalability.
  • On-premises system required in-office access, limiting flexibility.
  • Rapid growth exposed operational inefficiencies.
  • Needed a modern, cloud-based solution to support scalability

The Solution

  • Transitioned to Vantaca in 2020 for configurable workflows and automation.
  • Automated communications reduced manual tasks and improved efficiency.
  • Cloud-based system enabled seamless remote work during the pandemic.
  • Streamlined onboarding created smoother client transitions and professional impressions.
  • Vantaca Home portal enhanced transparency and reduced homeowner inquiries.

“The Vantaca Home portal has been a game-changer. It gives board members a level of transparency that helps build trust, and it allows homeowners to manage their accounts without needing to call in as often. It’s the baseline of our service offering now.”

Jim Baska Owner, Trestle Management Group
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Why Trestle Management Group Chose Vantaca

Since adopting Vantaca, Trestle Management Group has achieved remarkable growth, expanding to manage 310 communities and over 60,000 homes with a team of 80+ members across three offices.

The platform's automation and efficiency enhancements streamlined client onboarding, improved operational workflows, and allowed the team to scale seamlessly. Vantaca’s community portals revolutionized homeowner and board member interactions, providing transparency and reducing call volume.

This transformation enabled Trestle to deliver a professional, efficient, and scalable service, solidifying its position as one of the largest management companies in Phoenix.

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