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on-demand Webinar

The Evolving Role of the Community Association Manager

Let's celebrate our Community Association Managers!

Watch a lively discussion with Vantaca's Director of Community Engagement, Maegan Woytek, as she leads a dynamic panel in a conversation around the transformative evolution of the role of the Community Manager and the different opportunities and challenges in the day-to-day operations.

During this webinar session, our panel explores:

  • The transformations in their roles and evolving expectations
  • Their insights into the trajectory of their roles in the coming years
  • Effective strategies for navigating and mitigating burnout
  • Optimizing their hiring practices for enhanced outcomes

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Meet the Speakers

Maegan Woytek

Director of Community Engagement, Vantaca

Maegan Woytek

Director of Community Engagement, Vantaca

Maegan has been in the Community Association Industry for over 15 years. She's worked as a community manager, association banker and in the technology space for the past 5 years. She believes that creating efficiencies through the right technology platforms creates happier employees and, ultimately, happier customers.

Heather Gambini

Community Operations Director, Empire Management Group, Inc.

Heather Gambini

Community Operations Director, Empire Management Group, Inc.

Caren Carnine

Senior Community Association Manager, Personalized Property Management

Caren Carnine

Senior Community Association Manager, Personalized Property Management

Caren Carnine was raised in the Napa Valley and is a mother of four beautiful children.  She relocated to the Coachella Valley about 29 years ago.  She began her career in community association management in 1997 and started working for Personalized Property management in 2010.  She has served as an on-site manager for a single community and now manages a portfolio of associations. She serves as the office manager, escrow coordinator and compliance manager as well.  She has strong leadership skills and organizational skills,  Her dedication to her work and ability to juggle multiple responsibilities with ease maker her an invaluable member of any team.

Lee Powers

Chief Operating Officer, KS Management Inc.

Lee Powers

Chief Operating Officer, KS Management Inc.

He graduated Magna Cum Laude from Columbia Southern University with a Bachelor’s Degree in Business Management, along with Associates Degrees in Business Technology and Marketing. With a background spanning both banking and community association management:
  • He served as a Financial Center Operations Manager at a global bank for six years, focusing on sales, customer service, auditing, and compliance.
  • Transitioning to Community Association Management in 2016, he became a Community Association Manager overseeing a portfolio of 12-25 communities.
  • He achieved the CMCA® credential in 2017, followed by the AMS® credential in 2018. In 2021, he earned the prestigious PCAM® credential, one of only 12 in Michigan.
  • Actively engaged in industry leadership, he has served on the Michigan Legislative Action Committee since 2019 and the CAMICB CMCA® Exam Development Committee since 2021.
  • Since 2023, he has contributed to the Board of Directors for the Michigan Chapter of CAI, currently serving as President-Elect for the 2023/2024 term.
  • He holds a license as a Community Association Manager in Florida since 2023.
  • Currently, he is the Chief Operating Officer at KS Management, Inc., overseeing a team of approximately 50 employees across management, landscaping, maintenance, and mortgage departments.

Soozi Smith

Senior Community Association Manager, KPM Association Management

Soozi Smith

Senior Community Association Manager, KPM Association Management

Soozi Smith brings over three decades of invaluable experience to the homeowner association industry. With a career dedicated to customer service and fostering strong relationships with clients and vendors, Soozi has become a trusted figure in her field. Her unwavering commitment to understanding and meeting the needs of clients has earned her a reputation for reliability and excellence.
 
Outside of her professional endeavors, Soozi finds joy in exploring the world through travel. Whether it's discovering new cultures, cuisines, or landscapes, she embraces the opportunity to broaden her horizons and gain fresh perspectives. Soozi's passion for both her work and personal interests underscore her dynamic approach to life, always seeking growth and enrichment in every experience.