Vantaca Professional Services

Unlock the full potential of Vantaca with our comprehensive suite of services, tailored to help you thrive. From implementation and onboarding to advanced training and ongoing support, our expert team is here every step of the way.

Implementation & Onboarding Premium Services Ongoing Support Training & Certification

Implementation & Onboarding

When you choose Vantaca, you get all the essentials for a smooth transition—and a successful journey beyond.

Managed Project Plan

Clear and manageable path to success through Vantaca’s proven and trusted process.

Dedicated Support

Expert guidance from your onboarding team starting on day one.

Custom Configuration

Tailored software aligned to your company’s unique processes.

Hands-On Training

Train your team with Vantaca University Foundations, sessions with Vantaca experts, and access to test associations for practice.

Data Migration

Fast, Secure, and Accurate

Our in-house Data Operations team ensures a seamless transition with accuracy and security at every step.

Tailored Planning: Customized migration plans to fit your unique data needs.
In-House Expertise: U.S.-based team handles everything, ensuring data security and compliance.
Smooth Validation: Preview and verify key data for accuracy before going live.

Back to Business Support

Seamless transition to get back to business as usual

100% On-Time Financial Delivery: Confidence that your financials are accurate and on schedule.
Daily Check-Ins: Hands-on support during your Go-Live week to address any immediate needs.
Specialized Support Hours: Extra dedicated hours from our experts to resolve questions and fine-tune your setup.

“We had a really good onboarding process and we still have a good relationship with our onboarding manager. We're at the 2-year mark [with Vantaca] and we are still looking for ways we can make it even better. The team at Vantaca went through the things we want to do next, looked at what our efficiencies are today and made some suggestions to how we could make it better. It's a partnership.”

Jason Schoenholtz Co-owner, Trident Management

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Elevate Your Operations with Vantaca Premium Services

For businesses looking for that extra edge, our premium services provide targeted solutions to enhance efficiency and drive growth.

Accounting Services

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Accounting Services
Your Trusted Partner for Effortless Accounting

Vantaca Accounting Services offers flexible, expert support to keep your financial operations running smoothly and accurately. Whether you're filling a staffing gap, tackling high-demand periods, or looking to outsource, our expert team ensures your accounting needs are met with efficiency and precision.
Strategic Account Management

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Strategic Account Management
Your Dedicated Partner in Success

Your Strategic Account Manager acts as an extension of your team, providing product expertise, access to technical support, and hands-on project management. From optimizing workflows to managing acquisitions and large-scale data operations, your Strategic Account Manager is here to tackle your unique business challenges and drive seamless adoption of Vantaca’s capabilities.

Accounting Services

Your Trusted Partner for Effortless Accounting

Vantaca Accounting Services offers flexible, expert support to keep your financial operations running smoothly and accurately. Whether you're filling a staffing gap, tackling high-demand periods, or looking to outsource, our expert team ensures your accounting needs are met with efficiency and precision.

Strategic Account Management

Your Dedicated Partner in Success

Your Strategic Account Manager acts as an extension of your team, providing product expertise, access to technical support, and hands-on project management. From optimizing workflows to managing acquisitions and large-scale data operations, your Strategic Account Manager is here to tackle your unique business challenges and drive seamless adoption of Vantaca’s capabilities.

Why Choose Vantaca Professional Services?

Our services are designed to make your journey with Vantaca smooth, efficient, and impactful. Whether you’re just starting out or looking to optimize, we’re here to help you succeed.

Efficiency & Expertise

Streamline operations with tailored support.

Trusted Partnership

A team committed to your long-term goals.

Scalable Solutions

Services that adapt as your organization grows

Ongoing Support for Continued Success

We’re committed to your success long after launch. Enjoy robust support and community resources at no extra cost.

Customer Support

Customer Support
On-Demand Help When You Need It

Get timely assistance from our expert team who is always ready to answer questions and help resolve issues. You also get access to a library of articles and guides to help you learn how to use new features and functionality.
Customer Success Manager

Customer Success Manager
Your Partner in Reaching Your Goals

Your Customer Success Manager is your dedicated partner, offering personalized guidance, proactive check-ins, and a strategy tailored to help you achieve your long-term goals with Vantaca.
Vantaca Community

CHECK OUT VANTACA COMMUNITY

Vantaca Community
Connect, Learn, and Thrive Together

Connect, learn, and grow within our collaborative online customer community. Engage with other Vantaca customers, access exclusive updates and resources, and participate in conversations designed to support your ongoing success.

Customer Support

On-Demand Help When You Need It

Get timely assistance from our expert team who is always ready to answer questions and help resolve issues. You also get access to a library of articles and guides to help you learn how to use new features and functionality.

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Customer Success Manager

Your Partner in Reaching Your Goals

Your Customer Success Manager is your dedicated partner, offering personalized guidance, proactive check-ins, and a strategy tailored to help you achieve your long-term goals with Vantaca.

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Vantaca Community

Connect, Learn, and Thrive Together

Connect, learn, and grow within our collaborative online customer community. Engage with other Vantaca customers, access exclusive updates and resources, and participate in conversations designed to support your ongoing success.

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Learning Pathways through Vantaca University

Empower your team with structured, progressive training to master Vantaca at every level.

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Level 1: Foundations

Included as part of onboarding, Vantaca University Foundations builds a strong base for new users, providing essential skills and knowledge to ensure early success. Your team will also have access to free resources and courses to stay sharp and confident as new features are introduced.

Level 2: Expert Certifications

Take your team’s expertise to the next level with advanced training tailored for specialized roles. Expert Certifications equip your staff with the skills needed for deeper, more complex tasks, setting them up to maximize Vantaca’s potential in key areas.

Level 3: Master Certification

An intensive, two-day onsite training at Vantaca HQ in Wilmington, designed for experienced Super Users. This advanced certification delivers advanced skills, networking opportunities, and problem-solving workshops, culminating in Vantaca’s highest level of certification.

Your Partner in Community Management Success

Take your community association management to the next level with Vantaca’s HOA performance software—streamline operations, boost homeowner satisfaction, and achieve lasting growth. We're with you every step of the way.

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