Case Study

Scaling for Success: How Restoration Property Management Achieved 4x Growth with Vantaca

Learn how Vantaca’s automation, customization, and payment processing helped Restoration Property Management streamline operations and support their rapid growth.

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Restoration Prop grew by 314% using Vantaca (2)

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Restoration Property Management

Established: 2020

Headquarters: Louisiana

After founding Restoration Property Management in 2020, Chad Harvell quickly grew the business from 7 to 29 clients within a year. However, their initial property management software couldn’t keep up with the increasing demands. Harvell turned to Vantaca to help streamline operations, automate tasks, and provide a seamless experience for both his team and homeowners.

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The Challenge

Lack of scalability: The original software couldn’t keep up with the demands of managing multiple communities.
Manual processes: Key tasks like covenant compliance and fee management were time-consuming and required manual workarounds.
Inefficient payment processing: Homeowners had to navigate between multiple portals to make payments, resulting in confusion and a high volume of support calls.
Administrative burden: The team spent excessive time on repetitive tasks like sending delinquency letters and scheduling meetings, leaving less time for higher-value activities.

Implementing Vantaca for Greater Efficiency, Customization & Cost Savings

How Vantaca Helped Restoration Property Management Scale and Streamline Operations

Automation of Processes

Vantaca automated manual tasks such as sending delinquency letters, managing annual meetings, and customizing board communications, allowing the team to focus on higher-value tasks.

Customizable Workflows Vantaca’s flexibility allowed Restoration Property Management to configure workflows that matched each community’s specific needs, from covenant violations to unique late fee structures.

Improved Financial Reporting Vantaca’s financial capabilities enabled the team to complete 29 financial packets in just over 3 hours—a significant efficiency improvement.

Streamlined Payment Processing By implementing Vantaca Pay, homeowners could make payments directly through the homeowner portal, reducing confusion and cutting down on payment-related support calls.

“We wouldn’t be able to manage the quantity of clients we have with the employees we have without Vantaca”

Chad Harvell Restoration Property Management

Restoration Property Management's Results with Vantaca

Improved operational efficiency: Automation saved significant time, enabling the team to focus on higher-value tasks.
Ability to scale without additional staff: Restoration Property Management manages its growing portfolio with just three full-time employees, a feat made possible by Vantaca’s automation and customization capabilities.
Increased homeowner satisfaction: With streamlined payment processing and improved communication, homeowners experienced fewer frustrations and quicker responses.
Additional revenue stream: Vantaca Pay generated a small processing fee from electronic payments, adding a new revenue stream for the business.

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