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Case Study

Seamless Vantaca Implementation Powers Ongoing Success at Communitas Management

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communitas

Communitas

Headquarters: Texas

Communitas, a company overseeing five community management offices across the U.S., has successfully leveraged Vantaca to transform its operations, enhance efficiency, and deliver superior service. Led by Kelly Zibell, Senior Vice President of Community Management, Communitas has utilized Vantaca's powerful tools to streamline workflows, scale operations, and foster collaboration across its portfolio of over 300 accounts.

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The Challenge

  • Manual workflows slowing down operations.
  • Scalability concerns post-acquisition.
  • Disjointed systems across offices limiting efficiency.

The Solution

  • 2x portfolio growth (50 → 100 accounts) without adding staff.
  • Automated workflows reduced tasks from days to hours.
  • Used Vantaca’s portal and automation to efficiently manage the first 10 accounts in startup office setting.
  • Cross-office collaboration enhances knowledge sharing.
  • Vantaca Pay & Vantaca Invoice streamlined transactions and reconciliation

 

Key Highlights

5 Offices using Vantaca for Streamlined Management
300 + Accounts Seamlessly Handled
2 x Portfolio Growth in Maryland without Increasing Staff
10 New Accounts Managed at Dallas Startup Office with a Lean Team
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“Vantaca delivers a great experience for homeowners and empowers our team with the tools they need to succeed. It’s exciting to see how our offices evolve with this platform.”

Kelly Zibell Senior Vice President of Community Management, Communitas
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A Transformative Partnership with Vantaca

Vantaca has been a transformative solution for Communitas, enabling seamless growth, operational efficiency, and enhanced service delivery across five management offices.

By automating workflows and streamlining financial processes, Communitas has doubled portfolio sizes without increasing staff, successfully launched new offices, and fostered collaboration across locations. With a strong foundation in place, Communitas is well-positioned for continued growth while maintaining the exceptional service that sets it apart in the industry.

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