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After implementing Vantaca Pay, Around the Clock Management eliminated payment delays, reduced call volume to zero, cut accounting workload by 20%, and reduced inspection times by 50%—all while significantly improving homeowner satisfaction.
Around the Clock, Inc. CRMC
Established: 1990
Headquarters: Washington
For over 32 years, Around the Clock Management has been a trusted property management company serving communities in the Seattle area. Jenny Allyn, Director of Operations, oversees the company’s day-to-day operations, ensuring seamless financial processes and homeowner satisfaction. With a portfolio of 10,000+ homeowners, Jenny and her team faced increasing challenges with payment processing—delayed postings, high call volumes from concerned homeowners, and manual check processing were creating inefficiencies for both staff and residents.
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“With Vantaca Pay, payments happen instantly, reducing stress for both homeowners and our staff. Our call volume went from double digits to zero, and our accounting team has saved 20% of their time. The implementation was seamless, and we couldn’t be happier.”
Why Around the Clock Management Chose Vantaca
With Vantaca Pay, Around the Clock Management has streamlined operations, reducing the accounting team’s administrative workload by 20% and virtually eliminating payment-related calls. Homeowners now enjoy real-time payment tracking and seamless online transactions, leading to increased satisfaction.
Beyond payments, inspection times have been cut in half, freeing up resources for proactive community management. The transition was so seamless that Jenny’s team “hardly even noticed it happened,” yet the impact has been profound—faster payments, improved service quality, and less stress for both staff and residents.